모집부문 |
Responsibilities |
Qualifications |
콘텐츠 심사
전문가,
Trust and
Safety,
TikTok
지원하기 |
ㆍ동영상 플랫폼의 컨텐츠 안전성을
보장하는데 도움을 주는 가이드라인과
정책에 따라 영상 컨텐츠의 안전성 및
법적 준수 여부를 심사합니다.
ㆍ플랫폼의 안전성을 확보하기 위해 24/7
리스크 관리 영상 심사 서비스를 지원합니다.
ㆍ지역 사회 규정을 위반하는 콘텐츠를 미연에
감지하여 이를 연관 부서에 보고합니다.
ㆍ전략적인 사고를 바탕으로 컨텐츠의
리스크 관리 시스템의 개선을 위해 연관
부서와 협의합니다. |
* 자기소개서를 첨부해주세요.
ㆍ영상 및 미디어 콘텐츠에 대한 관심 및
이해도가 높으신 분
ㆍ온라인 미디어 트렌드에 대한 분석력이
좋으신 분
ㆍ문서작성 능력 및 수치에 대한 데이터
분석 능력이 좋으신 분
ㆍ시프트 교대 근무가 가능하신 분
ㆍ기본 수준의 영어 독해 능력 또는 중국어
독해 능력이 있으신 분 우대 |
Sampling
QA,
Trust and
Safety,
TikTok
지원하기 |
ㆍResponsible for monitoring international
short video content quality to ensure
community ecological security.
ㆍConduct quality assessment work
by ensuring and evaluating the quality
delivery of the content reviewed
in European markets
ㆍProvide QA reports to Supervisor
ㆍEnhance moderation policy
ㆍWork closely with local Operations
and Safety teams
ㆍParticipate in the development
of quality inspection standards and
continuously optimize the process and
system platform
ㆍHelp build scalable and effective
labelling processes
ㆍConduct root cause data analysis and
provide key actions to improve
processes
ㆍProduce structured feedback, support
and supervision, and acting as a trusted
point of contact for external
stakeholders |
ㆍBachelor’s degree or above, ideally
in the Humanities/Communication
ㆍIn-depth contact with Internet
Governance, cyber-security, online
speech trends, online culture wars,
local political landscapes with an acute
interest and/or understanding of the
challenges faced by self-regulating
social media platforms
ㆍAble to work under minimal supervision
and have strong logic/common sense
related to job nature:
ㆍHighly organised with an eye for detail
and the aptitude to make ongoing
improvements in your everyday work
ㆍGreat time management skills and
the ability to work to deadlines
ㆍAbility to manage multiple requests
for information and handle confidential
and sensitive information in
a professional manner
ㆍOutstanding natural communicator
(verbal/written) with excellent language
and communication skills
([Insert Targeted market language]
at a Native level and proficiency
in English is preferred)
ㆍAbility to digest large data sets/policies
in a cohesive and actionable manner
ㆍAbility to communicate efficiently
cross-department, with a wide array
of internal and external stakeholders
ㆍFamiliar with office software such
as Excel, Word, Powerpoint, etc.
* It is highly recommended to attach
your cover letter. |
Quality
Analysis &
Strategy
Evaluation
Analyst,
Trust and
Safety,
TikTok
지원하기 |
ㆍResponsible for monitoring international
short video content quality to ensure
community ecological security.
ㆍConduct quality assessment work
by ensuring and evaluating the quality
delivery of the content reviewed
in Korean markets
ㆍProvide QA reports to Supervisor
ㆍEnhance moderation policy
ㆍWork closely with local Operations and
Safety teams
ㆍParticipate in the development
of quality inspection standards and
continuously optimize the process and
system platform
ㆍHelp build scalable and effective
labelling processes
ㆍConduct root cause data analysis and
provide key actions to improve
processes
ㆍProduce structured feedback, support
and supervision, and acting as a trusted
point of contact for external
stakeholders |
ㆍBachelor’s degree or above, ideally
in the Humanities/Communication
ㆍIn-depth contact with Internet
Governance, cyber-security, online
speech trends, online culture wars, local
political landscapes with an acute
interest and/or understanding of the
challenges faced by self-regulating
social media platforms
ㆍAble to work under minimal supervision
and have strong logic/common sense
related to job nature:
ㆍHighly organised with an eye for detail
and the aptitude to make ongoing
improvements in your everyday work
ㆍGreat time management skills and
the ability to work to deadlines
ㆍAbility to manage multiple requests
for information and handle confidential
and sensitive information in
a professional manner
ㆍOutstanding natural communicator
(verbal/written) with excellent language
and communication skills
([Insert Targeted market language] at
a Native level and proficiency in English
is preferred)
ㆍAbility to digest large data sets/policies
in a cohesive and actionable manner
ㆍAbility to communicate efficiently
cross-department, with a wide array
of internal and external stakeholders
ㆍFamiliar with office software such
as Excel, Word, Powerpoint, etc.
* It is highly recommended to attach
your cover letter. |
Content
Quality
Analyst,
Trust and
Safety -
TikTok
지원하기 |
ㆍResponsible for monitoring international
short video content quality to ensure
community ecological security.
ㆍConduct quality assessment work
by ensuring and evaluating the quality
delivery of the content reviewed
in Korean market.
ㆍConduct root cause analysis
of moderation data, complete QA
reports on a regular basis and improve
quality indicators.
ㆍCollect cases and summarize categories,
unify understandings on inspection
standards, handling appeals.
ㆍParticipate/organize business meetings
on case analysis, problem feedback, etc.
ㆍDevelop training plans for business
needs, organize training and complete
standard communication.
ㆍWork closely with local Operations and
Safety teams, participate in the
development of quality inspection
standards and continuously optimize
the process and system platform.
ㆍFlexible on work arrangements,
cooperate with work delivered by other
related departments. |
ㆍBachelor’s degree or above
ㆍGood language and communication
skills in Korean at a native level.
ㆍWorking proficiency in English.
ㆍ1+ years of experience in content
moderation or similar.
ㆍWith the abilities of summarizing and
analysis, familiar with office software
such as Excel, Word, etc.
ㆍCommitment, work carefully, learn
actively, strong sense of responsibility,
creativity and coordination ability.
ㆍCan work in shifts.
ㆍNative Korean speaker as a plus.
Collapse
* It is highly recommended to attach
your cover letter. |
Content
Labeling
Operation
Specialist
지원하기 |
ㆍResponsible for monitoring international
short video content to ensure healthy
and multiple community ecology.
ㆍThrough quality evaluation and data
analysis, feedback problems & handle
necessary escalation and form a quality
inspection report.
ㆍLabeling team management. Work
closely & hand in hand with other
departments to respond immediately
to relevant operation’s needs.
ㆍParticipate in the development of
quality inspection standards and
continuously optimize the process and
system platform. |
ㆍBachelor’s degree or above, short video
product user.
ㆍExcellent language skills, (Native Korean
speaker & business level at English)
overseas working/ training is a plus.
ㆍIn-depth contact with local customs
and culture is highly sensitive
to social news.
ㆍPossess strong learning ability,
team management skills and
cross-department communication.
ㆍAble to work under minimal supervision
and have strong logic/ common sense
related to job nature.
ㆍFamiliar with office software such as
Excel, Word, etc. With data processing
experience and other data analysis
capabilities are preferred. |