Retail IT Project Specialist at LVMH Fashion Group Korea

KEY RESPONSIBILITIES:


The role will be responsible for:

Store activities technology set up for store renovation / opening and event

· Collaborate and manage internal and external stakeholders.

· Manage IT vendor to deliver store opening activities such as new store, relocation, renovation, popup in Korea across Fashion brands.

· Manage IT vendors to set up IT infrastructure (hardware and software), coordinate testing, perform QA & QC checks.

· Collaborate with tech team (workplace, network team, service desk & HQ) for store technical setup.

· Collaborate with business on store activities schedule and IT requirement.

· Support business team on project budget planning and third-party device setup (traffic counter, CCTV, music, energy meters, etc)

· Regular review and improvement with IT vendor and business to improve the IT store activities process.

Leading initiatives around store IT standardization

· Align and standardize local process & store setup with regional team & HQ,

· Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency

· Work with business retail operations and regional infrastructure team to conduct refreshment of store infrastructure (end of life / service device refreshment, standardize configurations etc.

· Co-ordination of testing, process change, training, and user communications

ROLE SPECIFICATIONS:

Experience & Competencies

· Minimum 3 years of proven experience in managing IT store activities projects.

· Retail or related background is preferred

· Experience in store technology set up, store opening, renovation, relocation, etc

· Basic understanding of networking (layer 1 and layer 2), store technology setup.

· Ability to communicate and set clear expectation with internal and external stakeholders, including general contractors, third party devices vendor, ISP, internal IT technical team, and IT vendors.

· Experience in project management and interpersonal skills, ability to develop comprehensive project plans, including scope, objectives, deliverables, timelines, resources, and budget requirements.

· Confidence and flexibility to often work under significant pressure

· Positive ‘can-do’ attitude. Determination to solve complex problems / issues. Constantly drive new ideas and challenge the status.

· Intermediate English written and verbal communication skills

Academic / Professional Qualifications:

· Degree in Engineering, Computer Science, Information Technology, or related field

· Qualifications / certifications in project management and infrastructure are bonus



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