핵심 정보
- 경력
- 경력 10년 ↑
- 학력
- 대졸(4년제) 이상
- 근무형태
- 정규직 수습기간 6개월
- 급여
- 면접 후 결정
- 근무일시
- 주 5일(월~금) 09:00~18:00
- 근무지역
- 경기 용인시 처인구
상세요강
Job Title: Aftermarket Service Workshop Manager
Department: AMS
Position
Summary:
The Workshop Manager is responsible for overseeing and
management of all aspects of workshop and field service operations within our regional organization.
This individual will lead a team of workshop engineers, field service engineers, field service planners and administrators, to ensure the successful execution of service
projects, while maintaining a high level of customer satisfaction. The Workshop Manager will collaborate closely with other departments to optimize
processes, improve efficiency, and drive profitability.
Essential
functions & Responsibilities:
1. Leadership
and Team Management
- - Lead, mentor and coach a team of workshop engineers, field
technicians, promoting a positive and collaborative work environment.
- - Set performance objectives, conduct performance evaluations, and
provide constructive feedback to drive continuous improvement.
- - Develop and implement training programs to enhance technical skills
and ensure adherence to company policies and procedures.
- - Foster a positive and collaborative team environment, encouraging open
communication and teamwork.
2. Operational Management
- - Oversee development and maintenance of workshop and field service
schedules and allocation of resources appropriately to meet service
demands while optimizing efficiency.
- - Monitor the status and progress of service projects, ensuring timely
completion and accurate documentation of all service activities.
- - Develop and manage the regional workshop and field service budget,
ensuring cost-effective operations.
3. Safety and
compliance:
- - Champion safety as a top priority, including conducting safety training
and ensuring compliance with all safety policies.
- - Develop and communicate specific safety policies and procedures
relevant to field service.
4. Training and
Performance Management:
- - Oversee training and development to enhance team skills and
performance.
- - Conduct regular coaching sessions and performance reviews.
- - Develop and deliver internal training programs.
5. Process
Improvement
- - Implement process for accurate maintenance and submittal of
documentation of workshop and field activities, such as service records,
inspection reports, and job documentation.
- - Identify areas for improvement within the workshop and field service
operations, including processes, procedures, tools, and technologies.
- - Implement strategies to streamline operations, increase efficiency,
and reduce costs while maintaining high-quality service delivery.
- - Regularly review and analyze service metrics, generate insightful
reports, and implement corrective actions when necessary.
Requirements & Skills:
- - Degree in technical discipline preferred.
- - At least 10 years of leading workshop and field service operations in
a similar industry or related field.
- - Experience in managing budgets, resources, and project timelines.
- - Previous exposure to and knowledge of rotating equipment working within
an industrial environment.
- - Strategic Mindset: Ability to think strategically and make informed
decisions. Analyze data, identify trends, and develop effective strategies
to optimize operations and drive efficiency.
- - Leadership Skills: The ability to build and effectively lead a team to
achieve business objectives.
- People Management Skills: Ability to manage, motivate, and develop
people within the team, through performance management and talent
development.
지원방법: 홈페이지 지원 (krwcareers-nikkiso.icims.com)
근무지: 경기도 용인시
제출서류
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