About us
We are the independent expert in assurance and risk
management. Driven by our purpose, to safeguard life, property, and the
environment, we empower our customers and their stakeholders with facts and
reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful
organizations, we use our knowledge to advance safety and performance, set
industry benchmarks, and inspire and invent solutions to tackle global
transformations.
About Business Assurance
We help companies ensure compliance, build high-performing
management systems, and meet competence needs within a wide range of
industries. DNV helps companies understand Working with us, you can be involved
in technically challenging and innovative projects worldwide demanding a broad
variety of expertise. Our strong focus on research and innovation opens an
array of opportunities, and allows you to engage in projects which develop next
generation solutions. and manage their risk picture through our management
system certification and training portfolios.
About the role
ㆍResponsible for achieving growth in sales through new
business development, leading the delivery of projects, and ensuring
service
excellence to clients
ㆍHelps clients to improve the quality and safety of their
business performance through the application of internationally recognized
standards
ㆍSupport the growth of our sales and delivery for a range of
services and may have specialism and expertise in several of them,
including:
ㆍPerform 3rd- party onsite ISO audits, ISO 27001 / training
in line with DNV guidelines, policies and procedures
ㆍSales activities in ICT sector as a subject matter expert
ㆍInteract directly with customers at all levels of management
in developing timely, complete and accurate reports of their current
level of
compliance or implementation of their management system
ㆍDocument and report audit activities and results and resolve
the Technical Review (TR) issues if any so that the lead time to
customer is
optimized
ㆍProvide timely and accurate reviews of customer corrective
action and closure
ㆍMaintains appropriate audit credentials and pursues
advancement of those credentials and other related credentials as needed
ㆍGenerate leads & opportunities across services, pass on
to sales and support Sales Team, if required
ㆍSupport Operations Planning & Scheduling by timely
communication on dates for delivery of various services
ㆍSupport efficiency projects such as Travel, Audits /
Trainings and non-refundable activities
ㆍPrioritize Key Customers and be the Customer Manager for
assigned projects and represent DNV professionally for delivery
ㆍEnsure Customer rapport and resolve any customer complaints
ㆍThis position reports to the Auditor Team Leader.
About you
ㆍBachelor's or Master’s Degree in Information Technology or
relevant field
ㆍMinimum 3 years experience in the ICT industry
ㆍMust have done accredited Lead Auditor (LA) course of ISO
9001 and ISO27001. Additional LA courses in ISO 20000, ISO 22301
will be an
added advantage
ㆍKnowledge of ICT related standards like ISO 9001, ISO 27001,
ISO 20000, ISO 22301
ㆍKnowledge of legal requirements related to ICT sector
ㆍStrong work experience in quality, security, service
management, business continuity in ICT sector, willing to conduct trainings in
these areas
ㆍAdditional qualification in other standards an advantage
such as 9001, 14001, 45001 etc.
ㆍMust have the ability to work independently and in teams
ㆍProven project and/or team leader, delivering service
excellence
ㆍExcellent interpersonal skills, with excellent customer
service skills
ㆍAbility to speak very well in Korean and English, both
written and verbal
ㆍAbility to work in an international team, delivering and
leading teams to produce high quality deliverables on time and on budget
ㆍAbility to lead multiple projects in parallel, often with
conflicting demands and timelines
ㆍWillingness to travel and work around Korea and other
locations
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