모집부문 및 상세내용
Service Operations Manager 0명 Responsibilities: - - Drives implementation of the Service strategy as a member of the regional management team. Ensures
corresponding plans are implemented consistently in the Service organization through collaboration with another businesses/hub. - - Drives, implements, reports and monitors performance targets as part of the regional unit P&L (financial,
productivity, investments, customer satisfaction, operational excellence, etc.). - - Runs the day-to-day Services delivery while planning and managing workload to ensure profitable growth and
improvement of Service productivity. Implements agreed delivery and performance standards to ensure consistency in quality and customer satisfaction. - - Executes the (global) service and delivery sales channel strategy within the local unit.
- - Implements productized Service offerings and materials for marketing purposes and invests in Service Sales to
increase market penetration. Builds sustainable customer relationships to ensure local client growth, satisfaction, and retention together with Sales. - - Supports Sales resources in customer meetings. Drives consistent development of processes and practices
based on customer feedback (Net Promoter Score (NPS)). - - Invests in improving the quality of existing Service products and in developing new Service products to expand
the portfolio in line with global direction. - - Enforces a Service integrity culture throughout the Service organization. Ensures that the area of responsibility
is properly organized, staffed, skilled and directed. - - Guides, motivates, and develops direct and indirect subordinates. Improves service availability, provides training
and develops capabilities and competencies. - - Living the Hitachi Energy's core values of safety, quality, and integrity, which means taking responsibility for your
own actions while caring for your colleagues and the business.
Behavioural & Leadership Competencies: - - You hold an engineering/Trade qualifications or Electrical or equivalent,
- - With 10 - 15 years of experience in Electrification, Power generation or Power T&D in similar role.
- - Experience across Electrical Industry, Utilities, Power T&D or Power Systems projects and service delivery
management is essential. - - Knowledge of health & safety, quality standards and continuous improvement methodologies from value
engineering & problem-solving perspective will be a plus. - - Advanced computer skills across MS Office, MS Teams, Outlook, SharePoint.
- - Must be able to understand project and portfolio financials, maintain and forecast financial KPIs for quarter and
financial year. - - Excellent written and verbal communication skills, high attention to detail, Expresses opinions, able to work with
multiple stakeholders and positions.
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| 지원 자격 |
| 근무조건ㆍ근무형태:정규직(수습기간)-3개월 | ㆍ근무일시:주 5일(월~금) 08:30~17:30 | ㆍ근무지역:(31093) 충남 천안시 서북구 3공단4로 51 (주) 히타치 에너지 코리아(성성동) |
| 전형절차
| 접수기간 및 방법ㆍ접수기간:2024년 5월 3일 (금) 17시 ~ 2024년 6월 2일 (일) 24시 | ㆍ접수방법:홈페이지 지원 | ㆍ이력서양식:자유양식 | ㆍ제출서류: |
| 유의사항ㆍ학력, 성별, 연령을 보지않는 블라인드 채용입니다. | ㆍ입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다. | ㆍ모집분야별로 마감일이 상이할 수 있으니 유의하시길 바랍니다. |
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