Service Planner/Scheduler 43006 Field Operations Dispatcher

Region APC > Service Asia > PLANNING ASIA

The Dispatcher is responsible for supporting service and site management by defining the working packages for the technicians for scheduled services and troubleshooting and monitoring as part of the back-end processing. This role is also responsible for monitoring the appropriate allocation of resources, including technicians, spare parts, and tools in order to maximize wind farm performance through tools/methods such as 52-week country/regional level capacity planning.

Responsibilities
ㆍBalance all assigned product orders to ensure minimum downtime and maximum productivity
ㆍService crew composition is up to date and adjusted to demand
ㆍTools, parts & services are planned and monitored on time before crew mobilization
ㆍCrew schedules are monitored on a day-to-day basis
ㆍService schedule is aligned with the obligations in service contracts
ㆍOn time communication to crews an partners is guaranteed
ㆍKPIs and PPIs related to Planning & Scheduling are balanced and under control

Qualifications
ㆍMinimum 2 years. experience maintenance planning in large asset-based environment.
ㆍExperience in preparing detailed reports.
ㆍExperience liaising with Blue Collar workers.
ㆍExperience in high stress situations in major service planning in maintenance environment
ㆍFluency in spoken and written English, Korean
ㆍPreferred qualification (Not Mandatory)
ㆍ4+ years of professional experience
ㆍWind Turbine / Mechanical Engineering / Electricity related background

Competencies
ㆍTechnical and planning framework understanding
ㆍThinking in processes
ㆍHigh degree of flexibility (working in changing environment)
ㆍInterpersonal skills
ㆍAbility to work in a time-sensitive situation.
ㆍHigh communications skills
ㆍSelf-organization
ㆍSafety awareness
ㆍSystem user of MS Office, SAP and Salesforce

What We Offer
Vestas provides an open, respectful and global culture, attractive compensation package and long-term career development. Choose us, choose a brilliant future! To meet business growing needs, Vestas needs a lot of expertise to join us.
We care and respect all employees and will offer attractive benefits which include: A broad program of on job training, A great platform for professional and personal development, Bonus Program, Colorful team activities and etc.
We put the emphasis on developing both personal and professional skills. In return, we expect you to work efficiently to achieve results.

Additional Benefit
ㆍFlexible benefits plan
ㆍMedical insurance / Hospitalization / Life insurance
ㆍCritical illness insurance
ㆍPersonal accident insurance
ㆍInternational business travel insurance
ㆍAdditional annual leave to statutory (20 business days)
ㆍMaternity leave
ㆍPregnancy treatment leave
ㆍPaternity leave
ㆍPaid sick/ medical leave
ㆍHalf day off (a half-day off in the afternoon on the eves of mid-autumn festival, new year and lunar new year)
ㆍAnnual medical examination
ㆍSend flower to employees in case of employee’s wedding or funeral
ㆍLong service award
ㆍDiverse and open work environment