(부산) 수중선박수리업체 공무감독 Operation Manager구인합니다

(부산) 수중선박수리업체 공무감독 Operation Manger 님을 구인합니다

모집부문 및 상세내용
공통 자격요건
ㆍ학력 : 대졸 이상 (4년)
수중선박수리 / 공무감독 /

지원자격
ㆍ경력 : 경력 3년 이상
ㆍ영어 : 상 (해외 거래처와 원활한 의사소통이 가능하여야 합니다)
ㆍ선박관련 경력자 우대

근무조건
ㆍ급여 : 월급 400만원 ~ 600만원 이하 (협의 가능)
ㆍ 근무형태 : 정규직(수습기간)-3개월
ㆍ 근무일시 : 07:30~16:00
ㆍ 근무지역 : (46738) 부산광역시 강서구 미음국제5로마길 23

RESPONSIBLE FOR:
Operations Manager is expected to ensure and advance the company safety, performance, productivity, efficiency and profitability through the provision of effective methods and strategies in compliance with Subsea Global Solutions (SGS) policies including Purpose, Core Values, and Company Goals.

OVERALL PURPOSE OF THE JOB:
To ensure the customer’s experience from initial inquiry to payment for services is top notch. Manage Operations workforce and resources to ensure the customer experience is in line with SGS Purpose and Core values.

KEY TASKS AND RESPONSIBILITIES:
1. Ensure that safe operating practices are a priority at all operations and regional facilities. Fully implement company Quality, Health, Safety, and Environmental policies and practices.
2. Responsible for ensuring operations department performs its duties in accordance with corporate way of working and properly files information in accordance with guidelines to global cloud-based CRM and data management systems.
3. Coordinate and manage the job set up process and execution.
4. Responsible for timely, accurate follow ups to the client to close opportunities.
5. Customer relations and primary point of contact with the client throughout the job progression managing client expectations.
6. Ensure that all jobs are completed in accordance with customer expectations, job paperwork is reviewed and appropriately filed to ensure timely invoicing and customer payment for services.
7. Ensure services rendered were in line with customer expectations. This includes ensuring customers are informed of scope changes, changes in expected costs and timely submittal of completed service report.
8. Participation in project technical reviews to ensure that projects are quoted correctly and in line with customer expectations and capabilities of company.
9. Ensure project managers and dive supervisors have been informed of upcoming and pending jobs to fully understand client expectations and SGS expectations.
10. Coordinate with the Project Managers, Dive Supervisors and 3rd Parties to ensure the correct equipment is available for each scheduled job.
11. Manage subcontractors to ensure they are meeting SGS standards and following subcontractor agreements.
12. Manage the daily scheduling and dispatching of the divers and maintain a list of on call divers 24 hours a day / 7 days a week.
13. Manage the diver’s weekly distribution of working hours to ensure qualified crews as well as retaining on call staff to support operations.
14. Manage the projected job schedules to ensure staffing and equipment are available.
15. Monitor and evaluate work performance of direct reports. - Actively participate in the Personal Development Plans for direct reports
16. Ensures the technical reports are completed accurately and distributed to the client, classification societies and other authorities as required in a timely manner.
17. Manage and participate in the after-hours phone rotation.
18. Work with the other SGS offices to coordinate resources and equipment.
19. Participate in and assist in safety meetings.
20. Manage and ensure updating of CRM opportunity information (Salesforce).
21. Ensure company documents are maintained and organized in an auditable manner (SharePoint).
22. Monitor and evaluate work performance for dive personnel.
23. Support sales and marketing activities.

24. Assist Senior Management in implementing new policies to improve productivity, safety, and quality.
25. Track non-conformities and implement any necessary policy or procedure changes with management.
26. Acts as a role model for customer service, safety and maintaining a positive work environment.
27. Assist in supporting other departments and employees in reaching SGS service, productivity, quality, and revenue goals and missions.
28. Performs related duties as assigned.