[BD Korea] Application Specialist (채혈 / Clinic)

Customer support

l  IDS Instrument verification (evaluation, application training, LIS coding)

l  Review and preparation of training materials for internal/external customers

l  Troubleshooting regarding application, product complaints, data management, technical

l  experiments, and software.

l  Educational training & scientific consulting

Provide approved product information and related services to customers and inform them about the usage and advantages by scientific program.

l  Establish closed relationship with valuable customer.

l  Design and organize effective educational programs.

l  Lead the events and communicate with the society & KOL

l  Process related approval & documentation

l  Report the implication of all events and apply them to the next events.

Collaborate with sales, marketing, and service team.

l  Use SFDC(Salesforce.com) for daily work to collaborate across the team.

l  Provide scientific documents & materials.

l  Support & Train the team to be bolder and stronger.

l  Create sales aids and supporting materials.

Capability building

l  Continue to develop scientific & application knowledge.

l  Develop relationships with other clinical associates in CASAJ & WW on their collective

l  knowledge and resources to assist with clinical support activities in Korea.