At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams. We Offer At Maersk - Maersk Contract Logistics Korea, we are determined to put our customers’ needs first. Global Markets are evolving fast, and we aim to connect, protect, and simplify our custo-mers’ supply chain in response to these changes. We are on an exciting journey to transform the flow of goods, data and materials that sustain people, businesses and economies the world over – driving our vision as a true global integrator. Key Responsibilities: [Operation Support Administrator] · Provided technical support to local and roaming users · Deployed, maintained, and troubleshoot desktops, laptops, printers, PDA and others. · Assisted to install, maintain and troubleshoot Windows servers · Provided support in system testing to ensure hardware and software run smoothly · Diagnosed issues, identified causes, and resolved, or liaised with relevant vendors on repair and maintenance of computers, servers and related equipment · Monitored system and server operations, service log and handle system support requests · Monitored file usages and storage status in server and coordinated with users to free up space · Carried out data, hardware, and software migration · Maintained good condition of server room and computer facilities · Software: IBM Tivoli Endpoint Manager, Arcserve, Windows, Windows Server, WSUS, Symantec End Point Protection Manager, O365, MS teams and SharePoints. [Infrastructure management] · Implement and maintain servers including VMs, network, WIFI, WAN (VPN). · Hardware lifecycle management (servers, network, computers, etc.). · Client computers/devices management and troubleshooting. · Asset Management [Vendor management] · Cost control & service management. [Technical skills] · Effective communication skills a must · Ability to work productively in a matrix environment · Strong team player with the ability to work in project and production support models with a diverse group of individuals across multiple departments · Strong documentation skills for project and production support life cycle projects and tasks · Strong problem identification and solving skill set · Partnering with the business and Operations in identifying and prioritizing competing requests in order to provide the maximum value to the business · Other Tasks assigned by your supervisor
We Are Looking For: · Degree in Computer Science, Information Technology or related discipline preferred · Minimum 2 years' of relevant experience (Maximum 7 years) · Good command of written and spoken English, and Korean
· Proactive to users: communicate with users to find out their needs and to get feedback for newly implemented or existing system · Innovative on technology and proactive on user communication/project management. · Keep studying and updating latest technologies; application, hardware (server, network devices, etc.) and business, etc. |