Main tasks

You will carry out delivery and operation activities for infrastructure technical services and components, in production environments.

Main tasks for this position:

·       Design local network architecture together with global N/W architect

·       Manage local firewall rules in industrial IT network 

·       Work under supervision & routine direction

·       Resolving /incidents/problems/requests using instructions

·       Interacts with and influence immediate colleagues

·       Have internal contact with customers, suppliers, and partners

·       Work with preventive maintenance and Pre-Check 

·       Receive specific instructions and has work reviewed at frequent milestones

·       Determine when issues should be escalated to a higher level

·       Interact with and influences team/project team and partner team members

·       Support colleagues in line activities and implementation phase of projects

·       Work under general direction within a clear framework of accountability

·       Plan own work to meet given objectives and processes

·         Collaboration and cooperation with HCL on OBO tasks and with end users and stakeholders

·       Responsibility includes work cross functionally with HCL  

·       Participate in regional /global activities related to own domain

Required competencies

·      Supports business in prioritization of scope 

·      Understand the current business process and good understanding of how to balance business needs and take
decisions to prioritize. 

·     Excellent knowledge of current protocols and standards, including Core Switching/Routing, SSL/IPSec, Virtualization, Business Continuity, Disaster Recovery.

·     Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network
interface cards, and so on

·      Strong interpersonal, written, and oral communication skills.

·      Able to conduct research into networking issues and products as required

·      Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency
situations.

·      Highly self-motivated and directed

·      Strong customer service orientation.

·      Experience working in a team-oriented, collaborative environment

·       Fluent in English, both written and spoke