Job Title: Client Solutions Manager
광고 솔루션을 고객에게 판매하는 팀이며, Client Solutions Manager는 고객에게 솔루션을 제공하는 역할을 합니다. Client Partners와 함께 모바일 게임과 앱 중심의 광고주들과 긴밀한 파트너십을 구축하고, 영업팀과 협력하여 업계별 마케팅 관계를 발전시키며 수익을 창출하는 데에 기여합니다. 고객과 직접적인 소통은 많지 않으며, 주된 소통 채널은 내부 유관 부서입니다. 주요 업무는 캠페인 성과에 대한 데이터 정리, 캠페인 인사이트 기획, 솔루션 결과에 대한 데이터 분석, Client Partners와의 긴밀한 협력입니다. Performance marketing, data and technology solutions, ad-tech, partnerships 관련 경력 2~6년차분들이 지원하기를 기대합니다.
The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to develop lasting partnerships with some of our largest mobile games and app-driven advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific marketing relationships and drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
Responsibilities - Media planning, strategy & measurement, and optimization - outlines measurement solutions and appropriate campaign structures across desktop and mobile based upon key KPI's - Support Client Partner in strategic marketing conversations with our largest performance driven advertisers and partners to define objectives and provide recommendations - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders (supporting Client Partner), including the ability to synthesize feedback and adjust plans accordingly - Support the Client Partner in educating clients and partners on best practices - Manages revenue delivery and budget spend, including daily optimization and providing real time recommendations - Analyze ad performance data to identify opportunities and make data-driven recommendations. Platform & product Expert - articulate and update clients on our product and developments - Drives product innovation based upon client needs - Project management support - manage complex work streams to optimize marketing objectives for clients
- Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.) Cross-functional collaboration of all projects |