(BPO)(해외취업-태국) Video Platform -Team Leader 채용

안녕하세요. 해외 채용 전문 Recruitment Agency 2STO(투스토) 채용 담당자입니다.

2STO는 풍부한 경험, 노하우와 전문성을 바탕으로 여러분들의 성공적인 커리어를 서포트 합니다.

여러분들이 더 넓은 세상에서의 꿈을 이룰 수 있도록

가장 먼저 떠올리게 되는 Recruitment Agency가 되겠습니다.

지금 바로 글로벌 BPO Company, 전 세계 곳곳에 있는 팀원들과 글로벌 커리어를 시작하세요!




[ 글로벌 Video 플랫폼 ]

채용 Position : Team Leader

채용 인원 : 1명

입사 날짜 : ASAP

근무지 : 태국, 방콕

근무 시간 : 24/7 (주5일 / 교대근무 / 하루 8시간 / 1시간 휴식)

급여 :
- 77,490 ~ 86,100 THB
- 동종 업계 종사 시 우대 조정 가능 / 보너스 O
*태국 법에 따라 세금이 공제됩니다.


주요 업무 :
- Provide mentorship, guidance and career development to members of your team.
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
- Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
- Set clear sales targets, both individual and team-based, and work towards achieving and exceeding these goals.
- Managing the day-to-day activities of the team.
- Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
- Conducting quarterly performance reviews.



자격 요건 :
- Min. 1 year experience managing/working with customer experience team.
- Native language skills (excellence verbal and written communication skills).
- Ability to speak and write English fluently (B2 Level).
- Bachelor Degree or equivalent diploma.
- Minimum 1 years of prior relevant people management experience as TL.
- Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format.
- Must be able to spot trends and tendencies with data and drives team to look for insights.
- Significant experience in a complex fast paced environment.
- Strategic thinker with strong analytical and creative problem-solving skills.
- Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution.
- Passion for ensuring an excellent user experience.
- Significant experience in a complex fast paced environment.
- Must have strong emotional intelligence and emotional resilience as well as a great eye for detail.



복지 :
- Support for VISA and Work Permit with Airfare Ticket
- Support for staying at hotel (5~10 days) before getting the residence
- Annual leave 12 days
- Health insurance, Dental insurance
- And chance to get promote to higher position within 6 months or 12 months!!!





진행 절차 : 영문이력서 제출 > 서류 심사 > 인사 면접 > Operation 면접 > 합격 후 계약서 작성 > 워킹 비자 발급(기간 1~2개월 소요) > Malaysia Penang 근무



이외 추가적인 사항이 궁금하거나 지원 의사가 있으실 경우, 아래 이메일 주소로 문의 및 이력서 제출 해 주시기 바랍니다.
검토 후 해당자에 한해 연락 드리겠습니다.


문의 및 이력서 제출 : career@twosto.com

***지원 제목 (중요) : 포지션 이름_지원자 이름. Ex) SNS TL : 박OO
***내용 (중요) : “잡포털 OOO 보고 지원합니다.”