[글로벌 컨시어지 그룹] VIP대상 고객 지원 서비스

[글로벌 컨지어지 전문 그룹]
고객지원팀 정규직 채용



[JD]
• Independently fulfills high profile program client requests
• Strives to leave the customer with a positive customer experience after every contact
• Provides accurate and timely information regarding requests.
• Provides services as per contractual scope of services and is able to say “no” positively.
• Establishes relationships with customers
• Initiates outbound calls in compliance with program needs and requirements.
• Leverages current partners and utilizes Internet and other resources to fulfill requests.
• Communicates responses in a clear, professional, and concise manner.
• Uses enterprise solutions and other sources to assist customers, enter pertinent customer data, and process required information.
• Applies client and Group policies as applicable whenever interacting with customers.



[Required Competencies]
• Possesses passion for Customer Service Excellence
• Able to multi-task
• Excellent oral and written English language skills
• An excellent ms office user

[근무조건]
• 고용형태: 정규직
• 근무시간: 시프트근무 (일주일에 평균3~4일 근무)
• 근무지 : 서울시 송파구 백제고분로 인근
• 연봉 : 경력별 협의 (희망연봉 기재 必)

제출한 채용 서류는 반환 요청을 할 수 있으며, 반환 요청에 대한 방법 및 제출서류는 퍼솔켈리 홈페이지(www.persolkr.com)를 참고하시기 바랍니다.