슈나이더일렉트릭 Customer Project engineer 배전반

Missions
- Provide technical support in post-sales and pre-sales by answering incoming communications from customers and prioritizing customer’s support needs.
- Develop and structure of a client tailored e-Mobility or co-developed solutions in coordination with the sales and execution teams.
- Act as the leader of the technical content of the project, and be the single point of contact regarding all project technical topics, serving as the key contact person for all technical-related topics, assessing technical risks and opportunities, and proposing actions.
- Make sure customer technical requirements are fulfilled in terms of performance, quality, costs and time, in compliance with the contract, and based on the Architecture & Technical specifications defined during the tendering phase.
- Lead a technical team composed of "customer project technical designers and engineers" spread among one or several sites/countries, requiring international collaboration with other functional teams/stakeholders, and ensure technical coordination of all projects stakeholders, internal and external.
- Create all required project documentation in terms of energy requirements for charging infrastructure, design calculations, drawings, layouts, specifications, block schematics, solution presentation, solution value proposition, compliance table, software programming procedures
- Lead all technical aspects of customer integrated projects, such as: design, implementation, testing, FAT, SAT.
- Work closely with the Project Director/Manager and Contracts Manager to manage the technical risks and interfaces between the project team stakeholders and the customer, ensuring quality, accuracy, and timely technical deliverables in compliance with the contract.
- Get final customer approval of the overall technical solution designed and delivered.
- Ensure that we continue to grow above market levels in the e-Mobility application delivering both value to customers and profitability to Schneider Electric

Key Activities
1. Technical team coordination & management
- Lead and get approved basic and detailed design of all technical aspects of an integrated solution, in line with customer and contract requirements (technical performance)
- Make sure the project technical team delivers according to the project planning
- Monitor technical costs, make sure budget for the technical part is under control
- Coordinate all technical implementation activities done at factories or supplier premises and testing facilities until project closure.

2. Technical coordination of project stakeholders
- Work in close collaboration with the Project Manager (PM) and other technical designers and engineers who take care of part of the technical scope
- Identifies whether specific expertise support is needed and coordinate the expertise actions if any
- Lead and coordinate all technical aspects of the sub-contracted parts of the project, in strong coordination with procurement team
- Act as a single point of contact for all project stakeholders regarding the technical content of the project; and ensure technical coordination among the project team.

3. Design & Implementation: according to her/his field of knowledge
- Perform, review some design and specification activities, by leveraging Schneider Electric portfolio of products and systems in an optimized manner, in order to maximize profitability and limit technical risks; May perform some implementation/test activities (testing, FAT, etc.).

4. Risk & Opportunity management, Change management
- Identify any potential changes versus contract or already-agreed design;
- Work closely with PM to specify the changes and their implications for Schneider Electric (including cost impact evaluation), until getting a variation order
- Alert PM of any substantial issue that could affect the project performance or customer satisfaction.

5. Customer interactions
- Lead technical discussions and clarifications with customer
- Act as the key and trusty contact person for all technical topics related to the project.

6. Quality process, Methods, Tools
- Support PM to ensure full compliance with Schneider-Electric processes (especially Customer Project Process, and  Technical Design Process), and with quality instructions, safety requirements and governance principles
- Lead the technical team to correct any technical deviations or quality issues occurring during project execution.

7. Community of practices & Coaching
- Take part of Technical Leaders' Community of Practice within her/his Execution Center, or globally within Technical Excellence Community network;
- Identify, get, formalize, share and promote lessons learned and best practices;
- Act as role model and/or coach junior technical engineers and designers;
- Be connected with the Line of Business (LoBs) and stay tuned on the last technical evolutions of equipment and systems (in her/his field of engineering, acting then as a referent in the Community).