[Trip.com Group] Senior Market Manager

Job Description
• Build strong relationships with designated hotels to grow bookings, revenues and gross profit in assigned market
• Build and lead a team of Market Managers to optimize and manage successful accounts in achieving higher market share and revenue opportunities
• Monitor team member’s performance and provide guidance. Ensure the team to follow company policies and procedures
• Timely optimize the approaches of handling hotels inquiries given the challenges/issues risen from the team. Design materials and conduct induction trainings accordingly
• Summarize the characteristics of the assigned markets based on Trip.com’s group big data, and enact corresponding commercial plans and strategies for the teams, ensuring the target is delivered timely
• Identify the common issues from independent cases. Use out-of-box mindset to resolve them, and escalate the good practices to project team for replication to other markets
• Constant feedback to Shanghai HQ regarding to the market insights, competitor information, performance, system and product issues from hotel partners
• Provide regular weekly/monthly tracking reports

Job Requirements
• Minimum 13 years of experience in reputable companies (OTAs, TMC, BedBanks & DMC) with proven track record
• Strong problem-solving skills with logical mindset
• Strong negotiation and influencing skills
• Equal depth of expertise in hotel partner development and new acquisition
• Highly collaborative style, with ability to navigate a complex and matrixed organizing to deliver the impact strong knowledge of the hospitality industry.
• Result and Data driven with a strong analytical skill
• Hungry to success but humble
• Fluent in Excel, PowerPoint and any other related software to help day to day operations
• Fluent in English speaking and writing
• Will to travel extensively across the continen

채용절차법 제11조 제6항에 의거, 아래 사항을 고지합니다.
• 채용 확정 후, 지원자가 채용 서류 반환 요청 시, 본인 확인 후 법령에 따라 반환합니다.
• 채용 서류 반환은 서면 또는 전자적 방법 등 관련 법령에 따르며, 채용 서류 반환 비용은 회사가 부담합니다.
• 회사는 채용 서류를 채용 확정일로부터 14일에서 180일까지 보관하며, 상기 청구 기간이 지난 경우 채용 서류를 파기합니다.