Asst. Retail Operations Manager (대리~차장급) - 탑티어럭셔리

담당업무

- Review and streamline operational processes and provide guidelines to boutiques

- Conduct regular boutique visits to ensure the retail operations are following Company guidelines and enhance operation process in boutique

- Build strong collaborations with Boutique Managers, BOH teams and business stakeholders to maintain operational excellence including operational budget and expense control

- Conduct various projects that are related to retail operations including Boutique opening, closure, renovation, popup, OSV etc. and ensure the planned timeline are met

- Manage BOH design and give qualitative feedback to vendor to maximize operation efficiency and stock capacity by reflecting boutique manager’s comments

- Manage process to ensure all office supplies and equipment are well prepared

- Manage overall process for searching locations, managing contract, construction, and maintenance for external storage / outside storage

- Set operation team’s R&R by considering operation HC and business size while communicating with boutique managers to stabilize boutique operation

- Monitor & review boutique operation teams’ performance with boutique managers and provide guidance to team to optimize efficiency

- Plan and implement various training program that are related to retail operations team

- Keep strong relationship with external vendors and monitor the service quality of vendors for improvement plans

자격요건

ㆍ학력 : 대졸이상

ㆍ경력 : 경력 5년↑

- Minimum 5 years of relevant working experience with at least 3-4 years at supervisory level in luxury retail industry

- Bachelor’s degree or above in Business Administration or related discipline

- Fluent in English and Korean

우대사항

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