[NIKKISO CE&IG]After Market Service Coordinator 채용

Job Title: Aftermarket Service Coordinator

Department: AMS

Position Summary:

We are seeking a highly organized and customer-focused individual to join our team as an Aftermarket Service Coordinator. In this role, you will be responsible for coordinating all aftermarket service activities, ensuring timely and efficient delivery of services to our customers. You will play a crcial role in maintaining our customer relationships and ensuring their satisfaction with our services.

Essential functions & Responsibilities:

• - Assessing clients’ needs.
• - Pointing clients towards services, resources and providers that can fulfil their needs.
• - Explaining to clients how we offer our services.
• - Resolving issues that arise concerning the delivery of our services.
• - Answering phone calls and emails.
• - Scheduling appointments for the clients.
• - Maintaining and tracking clients’ service record.
• - Working closely with the service manager and its teams.
• - Helping to identify areas of improvement on service delivery.

Requirements & Skills:

• - Bachelor’s degree in IT or related field.
• - 3 + years or related aftermarket service experience.
• - Experience in international business environment is preferable.
• - Excellent interpersonal communication (both written and oral) skills in local language and English is preferred.
• - Knowledge of service processes.
• - Current valid driving license.
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지원방법: 홈페이지 지원 (krwcareers-nikkiso.icims.com)

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  - 자사양식의 국문이력서와 자유양식의 영문이력서 각 1부 (PDF 형식의 파일)

  - 경력자의 경우 경력증명서(고용보험가입이력내역서)
  - 최종 학력 졸업증명서 (신입의 경우 성적증명서)
  

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