*Position summary: - Act as Ultraform representative in Quality Assurance (QA) & Quality Control (QC) for Kolon BASF InnoPOM (KBI – JV partner), to ensure an effective Quality assurance system is implemented. - Provide guidance in Quality Assurance (QA) procedures, Quality control (QC) test method introduction, validation and standardization, and laboratory management, including equipment investment plan as required. - Work with JV partner to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Provide recommendations and resolutions to overcome the challenges.
*Main Tasks: 1) Quality Assurance & Quality control (QA/QC) - Represent Ultraform QA/QC as a window person in the regional QA/QC community - Establish analytical testing methods and procedures database and update at regular intervals. Ensuring all testing methods and QA procedures are followed strictly by the laboratories. - Create, implement, and maintain KBI and BASF regional QA processes to ensure products or services meet or exceed established quality standards. - Advise, align, and implement QC best practices across the plants, such as sampling inspection practices, statistical techniques, etc. - Liaises closely with KBI / JV partner: - To define process & testing parameters and criteria to ensure QC process capability is effective in meeting product and process requirements. - To visit the plant & laboratories at planned intervals to assess, audit, and improve our test method, and sampling plan /frequency in alignment with key stakeholders. - To create corrective action plans to address QC process failures. - Prepare Certificate of analysis (COA) - Lead JV partner QA/QC lab and regional improvement projects as required. - Proactively identify gaps and influences change/enhancement in testing infrastructure & facilities - Compile data from routine inspection and or periodical testing, analyze and identify trends and deviations for improvements. - Drive best practice sharing and harmonization of QA/QC practices between laboratories. - Visit the customers to address issues related to discrepancies or improvement in test method as required. - Promote the use of customer-preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA)
2) Drives continuous improvement process to improve efficiency. - Actively participating in all new production trial orders (raw material & new product) and management of change (MoC), providing professional support - Coordinate, align control measures, and collaborate with relevant stakeholders to implement robust raw material and bill-of-material (BOM) management to ensure compliance with BASF requirements. This includes collecting and reviewing relevant supplier documents and ensuring material master data consistency with the BASF system. - Coordinate with Regional PSS to maintain application-specific certification by 3rd party institutions (e.g. drinking water approvals, UL). This includes timely arrangement of test samples, handling audits of certification inspectors, and managing certification non-conformance. - Implement measures and lead testing & molding harmonization between regional testing centers.
3) Quality Management System - Support the regional quality manager by coordinating with QM representative to ensure an effective Quality Management system is implemented. This includes timely follow-up on internal audits and actions, Management reviews and resolutions, and inquiries.
4) Non-Conformance Management - Support regional quality manager to coordinate all non-conformance issues resulting from customer, internal quality, and raw material abnormities including liaising with service providers and/or toller as relevant. - Support investigation of key issues to ensure the effective implementation of preventive and corrective measures to prevent recurrence. - Compile and analyze complaint data to detect trends and initiate/lead improvement projects as required.
5) Manage External Audits (Customer / Supplier / Service Providers) - Support regional quality manager to coordinate all customers’ audits/visits and liaise with relevant parties including production, supply chain, and technical service to meet customer requirements. Follow up on improvement actions as relevant. - Initiate and organize audit to selected supplier/service Providers / JV partner to monitor the quality performance and provide constructive suggestions.
6) Coordinate annual laboratory investment plan (CAPEX & OPEX) - Support to review and consolidate annual JV partner (KBI) QC laboratory investment plan & costing and participate in the implementation.
7) System Document Control Centre - Maintain Ultraform QMS & EHS document center to ensure the fulfillment of all system requirements. - Responsible for QC laboratory data exchange SharePoint & digitalization platform - Coordinate with QC laboratory and regional quality managers to optimize KBI QMS system procedure and practice.
8) Training - Implement the concept to upgrade the testing expert in the Ultraform community, in close collaboration with the regional testing center. - Drive the execution of the training plan & conduct technical training as relevant. - Provide training and coaching to other functions such as business management, and R&D on Quality system critical processes, e.g., specification, APQP, etc., and NCM guidelines to enhance quality awareness and create an outstanding quality culture in the organization.
9) Support in Implementing Special Projects / Tasks as required
10) Strictly follow BASF and local EHS requirements (incl. ISO14001) and quality requirements (incl. IATF 16949) and report any areas of concern to the company.
* Education/Qualifications required: A minimum Bachelor’s Degree in Chemistry, or Chemical Engineering or equivalent degree or higher is preferred.
* Work Experience: Minimum 5 years of total working experience in production, QC , preferably in engineering plastic Industry
* Competencies required: Capability to coordinate a quality management system in a complex organization. - knowledge of production/chemical and the respective quality assurance/performance characteristics is an added advantage. - Understanding of quality/Environmental Safety standards (ISO 9001, IATF16949, ISO 18001, ISO 14001) and non-conformance management (customer complaints) - Proficient in computer skills and MS office applications. Understanding of quality tools is preferred / advantage (such as statistical process control, trend etc) - Good written and verbal communication skills both in English and Korean
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