SiC Field Quality Support OUR STORY At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today. When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world! Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.
YOUR ROLE - - Directly liaise with the customers and Product Groups on all quality, reliability, environment etc. related issues and verifying and resolving customers’ complaints (technical and commercial issues) through coordinating the responsible parties in Division/ Plant/ Warehouse so as to ensure that the best possible support is given to the customers.
- - Responsible to analyze and monitoring customer quality status, develop quality improvement plan, and Manage quality audit, through collaboration with ST plant, division, and customers.
- - Responsible Verifying and resolving customer’s quality complaints through liaising with Division/Plant/Warehouse, as well as effectiveness monitoring from corrective actions.
- - Responsible to collect customer voice through scorecard, meeting, etc. and deploy customer voice to relevant team towards customer satisfaction.
- - Require competence and ability to communicate with various department, division and plants personnel in order to achieve high quality support and fast response with the intention of meeting customer's expectation and demand.
- - Require full understanding of 8D, 5Whys, Is/Is Not, fishbone diagram, fault tree analysis and so on as well as knowledge of failure analysis method and tool for problem solving and ability to provide solutions in the shortest time to help resolving the issues reported by customers.
- - Require high level of mindset for discipline, transparency, trust and customer-oriented serving best class in quality and service and excellence communication skills to both internal and external customers with leadership to resolve customer issues.
- - Require high level of understanding for quality control, international standard such as JEDEC, AEC and other tools for problem solving technique.
YOUR SKILLS & EXPERIENCES - - Bachelor's or Masters in electronics/equivalent.
- - 6 to 10 years of experience in Customer Quality, Front-End or Back-End experience.
- - Preferred Automotive SiC experiences.
- - Excellent analytical, problem solving, organizational, and time management skills.
- - Excellent communication skills in Korean and English with customers and internal team in different countries.
- - Fluent English in writing and speaking.
Working
at ST means innovating for a future that we want to make smarter, greener, in a
responsible and sustainable way. Our technology starts with you. Join us and
start the future!
To
discover more, visit st.com/careers
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모집부문 및 상세내용공통 자격요건 | 품질엔지니어 0명 지원자격 | ㆍ경력 : 경력 5년 ~ 10년 |
ㆍ기타 필수 사항
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| 근무조건ㆍ근무형태:정규직(수습기간)-3개월 | ㆍ근무일시: | ㆍ근무지역:(06611) 서울 서초구 강남대로 465, A동 19, 23, 24층 - 신분당선 신논현 에서 100m 이내 |
| 전형절차
| 접수기간 및 방법ㆍ접수기간:2024년 9월 2일 (월) 18시 ~ 채용시 | ㆍ접수방법:홈페이지 지원 | ㆍ이력서양식:영문 이력서 및 Cover Letter | ㆍ제출서류: |
| 유의사항ㆍ학력, 성별, 연령을 보지않는 블라인드 채용입니다. | ㆍ입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다. | ㆍ모집분야별로 마감일이 상이할 수 있으니 유의하시길 바랍니다. |
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