[NTT] Sales Client Manager 기술영업 경력사원 채용

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A Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement in terms of revenue retention, profitability management, and growth. 

The Client Manager will work directly with clients at a variety of levels as well as internal sales teams such as Sales Specialists and pre-sales architects and post the sale; the delivery teams. Client Manager understands the client’s solution requirements, and initiate improvement programs ensuring that the client remains committed, which leads to more sales opportunities.

Role & Responsibilities

ㆍTake primary responsibility for the client and act as internal client owner within assigned accounts

ㆍManage and grow relationships to drive expansion and renewals across all solutions and services

ㆍResponsible for client solution penetration and education, account monitoring and portfolio reporting, 

   and issue resolution ownership

ㆍLead the business conversations at C-level

ㆍBecome the reliable point of contact to further strengthen relationships

ㆍGain insights into client’s most urgent business problems or business opportunities while linking how 

   our solutions and service offerings can add client business value

ㆍCollect and analyze data to learn more about the client and the industry in which they operate

ㆍCollaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and

   commercial architects to successfully position the solution and/or service and see the opportunity

   through to closure

ㆍPartner with internal teams to ensure the scope of work and proposals are tracked, managed,

   and delivered on time

ㆍWork closely with other in territory counterparts and matrix teams to achieve the shared goal of

   growth yet are held accountable for own targets

ㆍUse NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans and account

   plans to support the sales process and data-driven insights

ㆍDevelop and implement an opportunity plan, to provide regular check-ins with the primary point of

   contact and have an established process for getting buy-in from all stakeholders

ㆍMaintain a pipeline of leads on Salesforce.com